We require the tour to be booked in its entirety, before the tours commences. This payment can easily be made by the various forms of payment via our website.
Cancellations
If a customer cancels a reservation, Dear Tasmania must receive written notice of said cancellation via email at cancellations@deartasmania.com.au. Refunds will work as follows:
Photography/ Videography
Photography and videography may be carried out during our tours. By attending this event, you consent to the use of your photograph, voice, likeness and image to be used in publicity materials, websites, and social media of Dear Tasmania.
Waiver of Liability
I agree that Dear Tasmania, acting solely as a tour operator, do not own or operate any entity which provides, or is to provide, goods and services for the tour. As a result, Dear Tasmania, is not liable for any negligent or willful act or failure to act of such third person, or of any other third party.
In addition, I acknowledge that I have voluntarily applied to participate in the tour.
I do so with the knowledge of the risks and dangers involved, including but not limited to:
By booking a tour, I hereby agree to be responsible for my own welfare and properties and waive all claims of liability against Dear Tasmania arising from my participation in the tour.
Inclusion and Accessibility Policy
Dear Tasmania is committed to championing policies and practices that empower an accessible and inclusive environment.
Definitions
Inclusion: While diversity always exists in social systems, inclusion and equity must be fostered.
At Dear Tasmania, we do this by cultivating an environment where people feel supported, listened to, and are able to do their personal best. It is Dear Tasmania’s mission and responsibility to ensure that our guest experiences reflect and respond to a range of needs, interests, and cultures of our communities here in Hobart and beyond.
Accessibility: An accessible experince is one that is inclusive of, and makes accommodations for, people with all types of disabilities.
At Dear Tasmania, we are committed to visiting accessible environments throughout Southern Tasmania. We believe these commitments strengthen the institution for everyone: employees and guests alike.
Inclusion and Accessibility Framework
We strive to demonstrate leadership by modeling excellence and best practices for inclusion and accessibility.
Dear Tasmania has a deep belief in the power of human creativity and the opportunities for connection that exist when cultures and communities come together in collaboration and understanding.
Accessibility and Inclusion
Dear Tasmania aims to make its tours accessible to all guests.
Dear Tasmania believes in making art accessible to all people. Inclusion, diversity, equity, and accessibility are among our core values, which are reflected by our trustees, staff, volunteers, and policies. We aim to provide a safe and welcoming space by removing barriers to participation, fostering an inclusive environment, and recognizing the wisdom, knowledge, and creativity within every community.
You can read more about Dear Tasmania’s approach to inclusion and accessibility. If you experience accessibility issues while visiting Dear Tasmania, please contact our Visitor Experience team at info@deartasmania.com.au.
Request for Accommodation
Additional aids and services are available upon request. If you’d like to request an accommodation or a custom tour in advance of your visit either provide the information in the booking form or contact us directly at info@deartasmania.com.au or 0499 013 476.
Services for Visitors with Disabilities
Everyone is welcome. Dear Tasmania aims to make its tours accessible to all visitors with the help of the following services and amenities.
Parking and Transportation
Appropriate visitor pick-up/drop-off is defined at the time of booking. If alternate arrangements are needed please advice at the time of booking or after at info@deartasmania.com.au or 0499 013 476.
Wheelchairs and Walkers
Please contact Dear Tasmania at least 72 hours before your visit at info@deartasmania.com.au or 0499 013 476 to discus options to accomodate your booking.
Service Animals
Service animals such as guide dogs are permitted to accompany guests as required.
Restrooms
Fully accessible restrooms are at every location we visit.
Verbal Description
Detailed verbal descriptions of locations for people who are blind or have low vision are available.
Public Notice
Dear Tasmania does not discriminate on the basis of disability in admission to, access to, or operations of its programs, services, or activities, or in its hiring or employment practices.
Questions, concerns, complaints, or requests for additional information regarding accessibility may be forwarded to the person listed below. Hours normally available: 8:30 a.m. to 5 p.m., Monday through Friday.
Carmel Gledhill
info@deartasmania.com.au
0499 013 476